Terms and Conditions

Totalinfo Ltd. operates its services and the totalinfo.net website under the terms and conditions set out below.

These terms and conditions apply to any work conducted by Totalinfo for you before, on or after the date set out below. These terms may be varied or added to in correspondence at the time when your instructions are accepted by Totalinfo.

1. Fees

   • The fees of Totalinfo are based on the time spent dealing with a particular matter. Time spent on a matter includes meetings, telephone calls, travelling, considering, preparing and working on papers and correspondence.

   • The current hourly rate of Totalinfo is £390. This rate may be subject to increase at any time provided that Totalinfo notifies you of the increase. If you wish you may agree a monthly retainer with Totalinfo measured in days per month. Volume purchases of days or months of work will attract a more favourable rate.

   • VAT is currently not payable on the fees of Totalinfo.

   • Any sums which Totalinfo incurs on your behalf (such as travel costs, courier costs and all other disbursements) will be payable by you in addition to Totalinfo’s fees. We will notify you in advance if we expect such charges to occur.

   • Estimates of costs are given for guidance only, based on the information available to Totalinfo at the time it accepts your instructions.

   • Totalinfo will only provide its services on a fixed cost or project basis if expressly agreed with you in writing prior to commencing work on a particular matter. An example of a fixed cost service could be an IP Audit.

   • Totalinfo may submit interim invoices to you at appropriate intervals during the course of a matter. Unless otherwise agreed, invoices will be submitted every month while matters remain active.

2. Payment terms

   • Invoices from Totalinfo are due and payable on delivery. As Totalinfo is a small company all invoices are payable in full in advance. For established clients we are open to agreeing payment in arrears terms.

   • Totalinfo is entitled to charge interest on any unpaid sums at the standard statutory rate applicable for small businesses.

3. Liability

   • The total liability of Totalinfo to you, whether arising under contract, tort or otherwise, shall be limited to the cost of the work we undertake for you or £5000 whichever is the lower, unless agreed otherwise and in writing.

   • Totalinfo shall not be liable to you for any loss of income, profit, opportunity incurred by you, or for any indirect or consequential loss or damage of any kind incurred by you, whether arising under contract, tort or otherwise.

   • Totalinfo provides contract consultancy and intellectual property services, (which includes patent research services). Totalinfo is not a law firm, and as such does not offer, nor will it provide “legal advice”. Equally Totalinfo is not a firm of patent or trademark attorneys. Should you require legal advice we would be happy to recommend a competitively priced solicitor, patent or trademark attorney. Totalinfo also provides Brazilian Portuguese/English language interpreting services, and works closely with business development and tax credit companies.

   • Totalinfo excludes all liability for any claim brought by you against it arising from any failure of Totalinfo to advise you on issues outside the scope of contract consultancy, intellectual property consultancy services, or for Brazilian Portuguese/English language interpreting services.

   • Nothing in these terms or conditions shall exclude or in any way limit the liability of Totalinfo for death or personal injury caused by its negligence and/or liability of Totalinfo for fraudulent acts or fraudulent omissions.

   • As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature related to your access of this website.

4. General

   • Your continuing instructions on this matter will amount to your acceptance of these terms and conditions and, unless agreed otherwise, these terms and conditions will apply to any future instructions that you give to Totalinfo.

   • You agree that you will comply with any reasonable requests made by Totalinfo to enable Totalinfo to comply with its obligations under laws and regulations relating to money laundering.

   • The principal service provider at Totalinfo is Richard Nugent. Brazilian language interpreting services are provided by Carina Nugent. Totalinfo reserves the right to deploy additional consultants on work projects. Richard Nugent’s availability for Totalinfo activity is during weekdays and Saturdays. Totalinfo shall endeavour to deal with any matters as and when they arise but shall not be obliged to provide its services on occasions where a family matter must take precedence. In the event this is likely to impact delivery of a job Totalinfo will make this known to the client.

   • Totalinfo works for a number of clients and shall not be obliged to spend all of its time dealing with your matter.

   • The contract for services between us is not intended to and shall not create or give rise to any third party rights whether arising under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

   • The laws of confidence do not apply to the services being provided. As such information you share with Totalinfo is not legally privileged. Recognising this, Totalinfo wishes to maintain your information in confidence, and we encourage our clients to sign confidentiality agreements with Totalinfo. Totalinfo and its consultants shall keep matters which you reveal to it confidential, until such a time as they become public information. Any external consultants working for Totalinfo shall be required to sign a confidentiality agreement.

   • These terms and conditions shall be governed by the law of Northern Ireland and any dispute relating to them shall be subject to the exclusive jurisdiction of the Northern Irish courts regardless of the jurisdiction within which part or all of the services are delivered. Your use of the services of Totalinfo, including the website of Totalinfo, is an indication of your acceptance of the jurisdiction of the Northern Irish courts and a commitment by you not to seek to enforce the law of any other jurisdiction.

Additional terms

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Totalinfo if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

This website uses cookies to help personalize your online experience. By accessing Totalinfo, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website. We may also connect with analytical services such as Google Analytics, or use customer relationship management services such as Zoho CRM.

License:

Unless otherwise stated, Totalinfo Ltd. and/or its licensors own the intellectual property rights for all material on Totalinfo. All intellectual property rights are reserved. Totalinfo is a registered trademark. You may access this site for your own personal or commercial use subject to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from Totalinfo

• Sell, rent, or sub-license material from Totalinfo

• Reproduce, duplicate or copy material from Totalinfo

• Redistribute content from Totalinfo

Parts of this website offer may users an opportunity to post and exchange opinions and information in certain areas of the website. Totalinfo Ltd. does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Totalinfo Ltd., its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Totalinfo Ltd. shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Totalinfo Ltd. reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Totalinfo Ltd. a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organisations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organisations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organisations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organisations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organisations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organisation does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Totalinfo Ltd.; and (d) the link is in the context of general resource information.

These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organisations listed as requiring permission above and are interested in linking to our website, you must inform us by sending an e-mail to Totalinfo Ltd. - mail@totalinfo.net. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organisations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Totalinfo Ltd.'s logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.